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Shipping
- Delivery is made exclusively after receipt of payment.
- All in-stock products are shipped within 1-2 working days.
- Free shipping from 50 €
- Once the package has been shipped, you will receive an email confirmation of your shipping details and tracking number. All packages are marked in accordance with postal instructions.
When placing your order and after entering your Zip Code and country, the shipping cost will be calculated automatically. Shipping will vary for each country and depend on which delivery option you select.
We try to ship our items as fast as possible which normally takes 2-3 days. If you need your order to be delivered within a specific time frame, then contact us and we will ship your order with DHL, DPD, or EMS.
Delivery time for standard shipping:
Within the Czech Republic - approx. 1-3 days (from 2.50 €)
International EU - approx. 3-7 business days (from 3.50 €)
International Worldwide - approx. 1-3 weeks (from 4.00 €)
Personal Pickup in Prague, Czech Republic (Free)
Payment options:
- Online payment by VISA, MasterCard
- PayPal
- Bank transfer
- Cash on delivery (This option only applies within the Czech Republic)
Please be advised that for deliveries outside the EU, shipments can be subject to import fees and taxes which are due on arrival.
Kindly note that these delivery times are estimates and not guaranteed, and can vary depending on your location, festivities, bank holidays around the delivery location, weather, etc. Sometimes packages to International destinations may take 4-8 weeks to arrive due to customs delays in your country. We are not responsible for any delays caused by customs.
SHIPPING UPGRADES available at checkout (DHL, EMS or DPD)
Please, leave us your telephone number at the checkout. We will use your number to complete the courier shipping label. If there's any problem upon delivery of your order, the courier driver may attempt to contact you via telephone and ask you for further delivery instructions.
Please, leave us your telephone number at the checkout. We will use your number to complete the courier shipping label. If there's any problem upon delivery of your order, the courier driver may attempt to contact you via telephone and ask you for further delivery instructions.
Main Warehouse:
Domyno Office House. Novodvorská 1062/12, 142 00 Praha 4
Telephone: +420 775 514 885
e-mail: voyage.goods@gmail.com
Mon - Fri: from 10:00 to 15:00
If you have further questions please get in touch with us:
info@voyage-official.com